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JUPITER RESEARCH REPORTS WEB-BASED TAX PREPARATION SURGED IN POPULARITY EARLY IN THE TAX SEASON, BUT REMAINS MARGINAL AMONG MARCH AND APRIL FILERS(New York, NY - April 14, 2003) - The latest findings from Jupiter Research, a division of Jupitermedia Corporation (Nasdaq: JUPM), indicate surging popularity for online income tax preparation. However, Web preparation appears to be far less popular with those who intend to file later in the season, despite the relative immediacy of Web preparation over other modes. Based on a March 2003 consumer survey fielded by Jupiter Research, Jupiter Research's new report "Online Tax Preparation: Broaden Appeal Beyond Early Filers to Minimize Piracy" found that the number of online households intending to prepare their tax returns online will grow from 6.6% to 8.7%, a 31% increase year over year. Web-based tax preparation peaks in January and declines rapidly throughout the tax season, however, decreasing from 19% of online households reporting use in January, to just 4% in April.According the report, the more established desktop software applications providers, such as Intuit and H&R; Block, are at the mercy of software pirates and should focus their efforts on Web alternatives. Thirteen percent of adults who use the Internet also use Napster-style peer-to-peer (P2P) file sharing networks such as KaZaA, and tax preparation software is freely available on such networks. According to Robert Sterling, Senior Analyst at Jupiter Research, "Tax software providers have focused their efforts on converting people to the Web, but in failing to convert filers, they may be forfeiting sales and service revenue to piracy." Another lost opportunity is in converting late filers to online filing -- among online households, April filers are almost three times as likely as January filers to submit a paper return. "Paper returns are more labor-intensive for the IRS to process than electronic (e-file) returns, and so the IRS is bogged down with unnecessary paper during its busiest period, the days leading up to and following April 15, decreasing efficiency and increasing costs at the agency," Sterling asserted. The complete findings of this report are immediately available to Jupiter Research clients online. For more information please contact Kieran Kelly at [email protected] or call 1-800-481-1212.
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